Should you elect to cancel your move with Cardinal Van Lines, written notification must be sent to firstname.lastname@example.org. Written notification must be received no later than 72 hours after signing the agreement. Cancellation requests received within 72 hours of signing the agreement with Cardinal Van Lines will receive a full refund, minus 10% due to incurred merchant fees.
Cancellation requests received after the 72 hour grace period are non-refundable, however; the deposit may be applied to a future move with Cardinal Van Lines within 24 months (2 years) from the date of the original signed
agreement. If your first available pickup date is within five (5) business days of electronically signing the Cardinal Van Lines agreement, your deposit is non-refundable.
Disclaimer: DOT: 331933 MC: 1055874 Please note that a properly licensed interstate broker, such as Cardinal Van Lines, is not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.