Frequently Asked Questions
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Our most asked questions:
In order to view our consumer rights, you may visit Protect Your Move Website.
You can find out if a mover is registered with FMCSA by visiting the Protect Your Move Website here: https://www.fmcsa.dot.gov/protect-your-move
A Bill of Landing is a very important document. It is a contract between you and the mover as well as a receipt of your belongings.
Relocating on the weekend is always a possibility but, at times, it may be more expensive. There are some companies that do not schedule any moves on Sundays so be sure to ask this question during the scheduling process. Overall, we recommend planning your move as far in advance as possible to avoid running into any scheduling issues. Keep in mind that the time of year that you move may also affect the price.
Early preparation for your long distance move is always recommended. As an industry standard, you want to give the moving companies as much notice as possible. Though there may not be an exact move date, you can contact your moving company and obtain and lock in pricing for around the time of your mover. Movers should be contacted about two months in advance to ensure a smooth moving process. This gives you time to research different moving companies, compare prices and the flexibility to schedule your move when it’s convenient for you.
A non-binding move estimate is an estimate that is not guaranteed. In other words, this should be considered as a ball-park estimate of your relocation cost. Your final moving costs are based on the actual weight of your items and any additional or optional services that were provided at the time of your move. If your final weight exceeds the initial estimated weight, for example, you might be obligated to pay additional charges for your move.
A binding moving estimate is a contract that details the exact cost based on the services you request at the time of the estimate. If you select this option, your final charges will not decrease if your final weight is less than originally estimated. If additional services are requested or required at the time of your move, the total cost will increase to accommodate the changes.